Make a Payment

SERVICE OFF FOR NON-PAYMENT

PLEASE GO TO THE  ‘MANAGE YOUR ACCOUNT’ TAB OR CONTACT CUSTOMER SERVICE AT (540) 868-1061, EXT. 4 FOR ACCOUNT BALANCE, AS ADDITIONAL FEES WILL APPLY.

Automatic Debit (ACH)

Electronic Payment Form

  • It is free, convenient, and easy.
  • Payment will be automatically deducted from the account you select on the due date on your bill.
  • Fill out an Electronic Payment Form, attach a voided check, and send both to our office

Banks Bill Pay

Please reference Frederick Water account and customer number.
Please allow ten business days for receipt.

Online – Two ways to pay

FREDERICK WATER ONLINE CUSTOMER PORTAL – GO TO THE “MANAGE YOUR ACCOUNT” TAB.  YOU WILL NEED YOUR ACCOUNT AND CUSTOMER NUMBER ACCESS PORTAL

  • Visa, Mastercard, Discover
  • Frederick Water account and customer number required
  • NO FEE to use the service

Paymentus:    Click Here

  • Visa, Mastercard, Discover, E-check
  • Frederick Water account number required
  • NO FEE to use the service

Toll Free: 1-877-318-7057

  • Visa, Mastercard, Discover, E-check
  • 24/7, 365 days per year
  • No fee to use this service
  • Frederick Water account number is required
  • Payments made after Frederick Water business hours are posted the next business day

In Person

315 Tasker Road
Stephens City, VA 22655

U.S. Postal Service

P.O. Box 1850
Winchester, VA 22604

Please allow ten business days for receipt

Night Drop Box

  • Located at the drive-through
  • Please, no cash
  • Available nights, weekends, and holidays
  • Payments placed in the night drop box are received and posted the next business day